Claims
Your moving binder

Claims

The dates that matter after a move goes wrong, and one row per damaged, missing or delayed item with its evidence, the amount claimed and the outcome.

Use it only if something went wrong. The dates sheet is what keeps a claim inside its window. Damage, delays and disputes explains each date and what goes in a claim.

Claim dates

Write each date as it happens. The window comes from your bill of lading or your state's rule; the date it ends is yours to write, not ours to compute.

Items

One row per item. A blank amount means not decided yet; 0 means nothing claimed for it.

How to use this sheet

  • Write each date as it happens. Delivery, claim sent, the mover's acknowledgment and its response.
  • The window comes from your papers. Copy it from the bill of lading or your state's rule, and write the date it ends yourself.
  • One row per item, with its number. The box or inventory number links the claim to the inventory and the register.
  • Blank or zero. A blank amount means not decided; 0 means nothing claimed for that item.
Fictional example

The example row is the Brandts' cracked dining table leg (fictional): inventory number 112, written on the delivery receipt and photographed, claimed in writing on July 6 and acknowledged on July 20 with an offer to repair.

Limits

The sheet records a claim; it does not say what a claim is worth or whether a mover is liable. Valuation chosen on the bill of lading, depreciation and the mover's tariff decide what it pays. A held shipment, a large claim or a lawsuit is a question for the regulator, an arbitrator or a lawyer.